Master Indiana BDDS compliance — before the surveyor knocks
The definitive compliance training for Indiana BDDS providers — master documentation standards, incident reporting, survey readiness, and quality assurance so your agency stays audit-proof and delivers exceptional care.
"My job is to translate Indiana's regulatory requirements into exactly what you need to do tomorrow morning — no legal jargon, no guesswork, just clear guidance your whole team can act on."— Ashley Brown
What you'll learn
What you'll be able to do
- Accurately apply Indiana BDDS and HCBS waiver regulations to your agency's daily operations and policies
- Document participant records, incident reports, and ISPs to the exact standards surveyors expect to see
- Identify, report, and prevent abuse, neglect, and exploitation in full compliance with mandatory reporting timelines
- Protect participant rights — including rights restrictions and informed choice — with properly completed documentation
- Prepare your entire staff team to pass a state survey with confidence, from mock walkthroughs to interview readiness
- Build and sustain an internal quality assurance system using audits, corrective action plans, and continuous improvement cycles
How it works
A school that adapts to you
This isn't a set of static videos. Every lesson is generated live and tuned to where you actually are.
We learn your level
A quick placement check tailors your starting point so you're never bored or lost.
Lessons adapt as you go
Each lesson is written for your pace and your goal, adjusting as your skills grow.
Your AI coach keeps you moving
Checkpoints, feedback, and gentle nudges turn progress into a real result.
The curriculum
What's inside your school
8 modules · 33 lessons
Compliance Fundamentals
Establishes the regulatory foundation every Indiana BDDS provider must understand before engaging any other compliance domain. Participants map the full landscape of federal HCBS rules, state BDDS authority, and the internal cultural habits that sustain long-term readiness. This module is intentionally first because every subsequent module builds on its regulatory vocabulary and accountability framework.
- 1.1Understanding Provider ResponsibilitiesIncluded
- 1.2Indiana HCBS RequirementsIncluded
- 1.3Regulatory ExpectationsIncluded
- 1.4Building a Compliance CultureIncluded
Individual Rights
Grounds participants in the legal and ethical rights afforded to every waiver participant, with particular attention to the documentation that proves those rights are being honored. Sequenced before Abuse & Neglect because understanding rights establishes the baseline from which violations are defined — you cannot recognize a rights violation without first knowing the right.
- 2.1Rights ProtectionIncluded
- 2.2Rights RestrictionsIncluded
- 2.3Informed ChoiceIncluded
- 2.4Dignity and RespectIncluded
- 2.5Documentation Requirements for RightsIncluded
Abuse, Neglect & Exploitation
Equips all staff with the knowledge to recognize, prevent, and report every category of maltreatment. Sequenced after Individual Rights because the definitions of abuse and neglect are grounded in rights violations, and after Compliance Fundamentals so participants understand the mandatory reporting authority structure. This module directly addresses the outcome of identifying, reporting, and preventing ANE in full compliance with mandatory reporting timelines.
- 3.1Definitions and ExamplesIncluded
- 3.2Prevention StrategiesIncluded
- 3.3Mandatory ReportingIncluded
- 3.4Staff Responsibilities During and After DisclosureIncluded
Incident Reporting
Provides the complete technical framework for identifying, documenting, and following up on reportable incidents in Indiana BDDS-funded programs. Sequenced after ANE because incidents often include ANE events, and participants need the ANE vocabulary before applying it to formal reporting structures. This module ensures documentation meets the exact standards surveyors expect.
- 4.1Reportable IncidentsIncluded
- 4.2Documentation StandardsIncluded
- 4.3Reporting TimelinesIncluded
- 4.4Follow-Up ProceduresIncluded
HIPAA & Confidentiality
Ensures all staff understand federal HIPAA requirements as they apply specifically to BDDS-funded agencies, including what constitutes protected health information, permissible disclosures, record security obligations, and the heightened sensitivity of electronic health records. Sequenced here — after incident reporting — because participants will now handle sensitive documented information and must understand their confidentiality obligations before producing more records in the ISP/Person-Centered module.
- 5.1Protected Health InformationIncluded
- 5.2Confidentiality Requirements and Permissible DisclosuresIncluded
- 5.3Record SecurityIncluded
- 5.4Electronic Documentation and Data SecurityIncluded
Person-Centered Services
Translates the person-centered philosophy — required by federal HCBS rules and Indiana BDDS policy — into daily documentation and service delivery practice. Sequenced after HIPAA because participants are now equipped to handle participant records appropriately as they begin working with ISPs and goal data. This module directly supports the outcome of documenting ISPs to surveyor-expected standards.
- 6.1Person-Centered PlanningIncluded
- 6.2ISP DocumentationIncluded
- 6.3Goal Tracking and Progress DocumentationIncluded
- 6.4Community IntegrationIncluded
Survey Readiness
Consolidates all prior learning into active preparation for Indiana BDDS state surveys. Participants move from knowing the rules to demonstrating compliance under the conditions of an actual survey — including documentation reviews, staff interviews, and site walkthroughs. Sequenced seventh so participants have the full regulatory and documentation knowledge base before practicing survey performance.
- 7.1Common Survey FindingsIncluded
- 7.2Preparing Staff for Surveyor InterviewsIncluded
- 7.3Documentation ReviewsIncluded
- 7.4Mock Survey PreparationIncluded
Quality Assurance
Transforms compliance from a reactive, survey-driven exercise into a proactive, continuous organizational practice. Participants build and operate the internal QA systems — audits, monitoring, corrective action, and improvement cycles — that sustain compliance between surveys. Sequenced last because it synthesizes all prior modules: you cannot audit what you have not yet learned.
- 8.1Internal AuditsIncluded
- 8.2Monitoring SystemsIncluded
- 8.3Corrective Action PlanningIncluded
- 8.4Continuous Quality ImprovementIncluded
Who it's for
Is this you?
Agency Owners
You need to build a compliance program that protects your agency, your staff, and the people you serve — this course gives you the full framework, from regulations to quality assurance infrastructure.
Program Administrators
You're accountable for documentation standards and policy compliance across your programs — this training sharpens your oversight skills and closes the gaps before a surveyor finds them.
Compliance Supervisors
You need Indiana-specific, practitioner-ready content to audit your agency's practices, train your team, and lead mock survey preparation with authority.
Direct Support Professionals
You interact with participants daily and carry mandatory reporting, rights protection, and documentation responsibilities — this course makes sure you know exactly what's expected of you.
New Provider Startups
You're building your BDDS compliance program from the ground up and need a clear, regulation-grounded roadmap before your first survey.
HR & Training Coordinators
You're responsible for onboarding staff and keeping the team current on compliance requirements — this course is the structured, Indiana-specific training program you've been looking for.
Questions
Frequently asked
Your teacher
A note from your teacher
Ashley Brown
If you're an Indiana BDDS provider, you already know the feeling. A survey notice arrives, or an incident happens, or a new staff member asks you to explain the difference between a rights restriction and an informed choice — and for a moment, you're not entirely sure your documentation, your policies, or your team are where they need to be. That uncertainty is exhausting. And in this field, it carries real consequences for the people you serve and the agency you've built.
I built BDDS Compliance Blueprint because that gap — between knowing your agency means well and being able to prove it to a surveyor — is completely closeable. Indiana's BDDS and HCBS waiver requirements are detailed, but they are learnable. The documentation standards are specific, but they are teachable. The survey process is high-stakes, but it is absolutely something you and your team can prepare for systematically. That's what this course is designed to do.
Every module in this training is grounded in Indiana-specific regulations and the real situations providers face in the field. We're not working through hypotheticals designed for a national audience — we're working through the scenarios your DSPs, supervisors, and administrators encounter in actual Indiana provider settings. What does a properly documented ISP goal look like? What's the exact timeline for reporting a critical incident? What should your staff say — and not say — when a surveyor pulls them aside for an interview? Those are the questions this course answers, directly and in plain language.
The piece I care most about is what happens after the survey. Staying compliant isn't an event you prepare for once; it's a system you build and maintain. That's why the Quality Assurance module isn't a bonus add-on — it's the capstone. Internal audits, corrective action plans, continuous improvement cycles: these are the tools that keep your agency from having the same findings twice. My goal is for you to finish this course with not just knowledge, but infrastructure.
Whether you're an owner launching a new agency, an administrator tightening up a program that's grown faster than its compliance systems, or a supervisor who wants to lead your team through survey season with confidence — you belong in this training. You're already committed to doing right by the people you serve. Let's make sure your documentation, your processes, and your team reflect that commitment in every way a surveyor will look for.
— Ashley Brown
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- 8 modules, 33 lessons
- AI-adaptive lessons tuned to your level
- Quizzes & checkpoints to lock in progress
- Your own AI learning coach
- Learn on any device, at your pace
- Full access for as long as you're subscribed