Run your childcare center like the professional you are
Build a complete, licensing-ready SOP system — from drop-off protocols to emergency drills — so your staff knows exactly what to do, every single day, without you hovering over their shoulder.
"Good childcare has always run on great systems — we're just finally going to write yours down."
— Wanda Holmes
What you'll learn
What you'll be able to do
- Draft a complete SOP framework covering all core childcare center operations — intake, daily routines, health, safety, and staff conduct
- Write clear, staff-ready procedure documents that any team member can follow without supervisor intervention
- Build an emergency and crisis response SOP suite that satisfies state licensing and accreditation requirements
- Create health, hygiene, and illness-management protocols aligned with current childcare regulatory standards
- Design an onboarding and training SOP system that gets new hires up to speed quickly and consistently
- Audit and update existing center policies using a repeatable review process to keep SOPs current as regulations change
How it works
A school that adapts to you
This isn't a set of static videos. Every lesson is generated live and tuned to where you actually are.
We learn your level
A quick placement check tailors your starting point so you're never bored or lost.
Lessons adapt as you go
Each lesson is written for your pace and your goal, adjusting as your skills grow.
Your AI coach keeps you moving
Checkpoints, feedback, and gentle nudges turn progress into a real result.
The curriculum
What's inside your school
6 modules · 30 lessons
SOP Foundations for Childcare Centers
Establishes what SOPs are, why they matter in licensed childcare settings, and how to build a center-wide framework from scratch.
- 1.1Why SOPs Are Non-Negotiable in ChildcareIncluded
- 1.2Anatomy of a Staff-Ready SOP DocumentIncluded
- 1.3Mapping Your Center's Full OperationsIncluded
- 1.4Building Your Master SOP FrameworkIncluded
- 1.5Writing for Your Audience: Clarity, Plain Language, and VisualsIncluded
Intake, Enrollment, and Daily Operations SOPs
Covers the procedures that govern every family's first contact with your center through the consistent rhythms of each operating day.
- 2.1Enrollment and Family Intake ProceduresIncluded
- 2.2Drop-Off and Pick-Up Authorization ProtocolsIncluded
- 2.3Daily Schedule and Routine DocumentationIncluded
- 2.4Ratios, Supervision, and Attendance TrackingIncluded
- 2.5Parent Communication and Documentation ProceduresIncluded
Health, Hygiene, and Illness Management SOPs
Builds the full suite of health and sanitation procedures required to meet childcare licensing and public health standards.
- 3.1Handwashing, Sanitation, and Diapering ProtocolsIncluded
- 3.2Illness Identification, Exclusion, and Readmission PoliciesIncluded
- 3.3Medication Administration ProceduresIncluded
- 3.4Allergy Management and Special Health PlansIncluded
- 3.5Communicable Disease Reporting and Outbreak ResponseIncluded
Safety, Emergency, and Crisis Response SOPs
Develops a complete emergency SOP suite — from everyday safety checks to major crisis scenarios — that satisfies state licensing and accreditation reviewers.
- 4.1Daily Safety Checks and Facility Inspection ProceduresIncluded
- 4.2Fire Evacuation and Shelter-in-Place DrillsIncluded
- 4.3Lockdown and Intruder Response ProceduresIncluded
- 4.4Medical Emergency and First Aid ResponseIncluded
- 4.5Injury Reporting, Incident Documentation, and Follow-UpIncluded
Staff Conduct, Onboarding, and Training SOPs
Creates the internal people-management procedures that get new hires job-ready fast and keep all staff performing to a consistent standard.
- 5.1Staff Code of Conduct and Professional StandardsIncluded
- 5.2New Hire Onboarding Procedure and Orientation ChecklistIncluded
- 5.3Ongoing Training Requirements and DocumentationIncluded
- 5.4Performance Observation and Coaching ProceduresIncluded
- 5.5Disciplinary and Grievance ProceduresIncluded
Auditing, Updating, and Sustaining Your SOP System
Equips directors with a repeatable review cycle so SOPs stay current with changing regulations and continue to reflect real center practice.
- 6.1Conducting an SOP Audit of Your Existing PoliciesIncluded
- 6.2Tracking Regulatory Changes and Licensing UpdatesIncluded
- 6.3The SOP Review and Revision WorkflowIncluded
- 6.4Training Staff on Updated ProceduresIncluded
- 6.5Preparing Your SOP Manual for Licensing Inspections and AccreditationIncluded
Who it's for
Is this you?
New center directors
She's opening her first facility in six months and needs a compliant SOP framework before the licensing inspector ever walks through the door.
Experienced center owners
She's been running a successful center for years on tribal knowledge and verbal instructions — and knows it's finally time to get it all documented.
Administrators seeking accreditation
He's pursuing NAEYC or state accreditation and needs his policies, procedures, and training records to hold up to serious scrutiny.
Directors growing their team
She's hiring rapidly and needs an onboarding and training SOP system that gets new staff up to speed consistently, without depending on her personally.
Compliance-focused administrators
She manages licensing renewals and wants airtight emergency, health, and incident-reporting procedures that satisfy inspectors every single time.
Multi-site childcare operators
He oversees more than one location and needs replicable, center-wide SOPs so quality and compliance don't depend on which site he happens to visit that day.
Questions
Frequently asked
Your teacher
A note from your teacher
Wanda Holmes
I know what it feels like to be the person holding all the knowledge in your head — the one who knows how drop-off is supposed to go, what to do when a child has a fever, who's allowed to pick up which kid on which day — because you built this place and you've handled every situation yourself. And I also know what it feels like when that system breaks down: a staff member makes a judgment call you wouldn't have made, a parent complains that nobody told them the protocol, or an inspector asks for your written illness exclusion policy and you're buying time while you mentally draft it on the spot.
That's not a staff problem. That's an SOP problem. And it's fixable.
I built this school because too many good childcare directors are running excellent programs on undocumented systems. You're doing real, meaningful work — keeping children safe, supporting families, developing staff — and you deserve infrastructure that matches your standards. Standard Operating Procedures aren't red tape. They're how you clone your best judgment and put it in writing so your whole team can lead the way you would, even when you're not in the room.
What you'll find here isn't a stack of generic templates with your name slapped on them. It's a step-by-step process for thinking through your own center's operations — from the moment a family inquires about enrollment to the moment a licensing inspector walks out satisfied — and translating what you know into documents your team can actually use. We cover health and hygiene, emergency response, staff conduct and onboarding, daily routines, and the audit process that keeps everything current as regulations evolve. Every piece of this curriculum was designed for the real, messy, high-stakes environment of a working childcare center.
If you're opening a new center, this gives you a foundation you won't have to rebuild in a year. If you're professionalizing an existing one, this gives you the audit process to figure out what's solid and what's a liability. Either way, you'll finish with a system — not just a document. I'm glad you're here. Let's build something you're genuinely proud of.
— Wanda Holmes
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- 6 modules, 30 lessons
- AI-adaptive lessons tuned to your level
- Quizzes & checkpoints to lock in progress
- Your own AI learning coach
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