Stop guessing. Start prompting like a pro.
Learn the exact prompting techniques that turn Microsoft Copilot into your most productive colleague — across Word, Outlook, Excel, and Teams, without writing a single line of code.

"Once you understand how Copilot thinks, you stop rewriting its output and start directing it — and that's when the hours come back."— Dawn Olson

What you'll learn
What you'll be able to do
- Write precise, layered prompts that produce polished first drafts in Word and Outlook on the first try
- Build reusable prompt templates for your most repetitive tasks — reports, emails, meeting summaries, and proposals
- Use Copilot in Excel to analyze data, surface trends, and generate formulas without writing a single function manually
- Direct Copilot in Teams to extract action items, decisions, and key insights from any meeting transcript
- Apply professional prompt-engineering patterns — role-setting, chain-of-thought, and constraint framing — to any Microsoft 365 app
- Audit and refine Copilot outputs confidently, catching hallucinations and shaping tone so every deliverable sounds like you
How it works
A school that adapts to you
This isn't a set of static videos. Every lesson is generated live and tuned to where you actually are.
We learn your level
A quick placement check tailors your starting point so you're never bored or lost.
Lessons adapt as you go
Each lesson is written for your pace and your goal, adjusting as your skills grow.
Your AI coach keeps you moving
Checkpoints, feedback, and gentle nudges turn progress into a real result.
The curriculum
What's inside your school
6 modules · 25 lessons

How Copilot Thinks: Foundations for Power Prompting
Builds the mental model and vocabulary every professional needs before writing a single high-stakes prompt.
- 1.1Beyond the Chatbox: What Copilot Actually Does With Your WordsIncluded
- 1.2The Anatomy of a Precise PromptIncluded
- 1.3Setting the Stage: Role-Setting and Persona FramingIncluded
- 1.4Constraint Framing: Telling Copilot What Not to DoIncluded
- 1.5Your First Prompt Audit: Diagnosing Weak Prompts You Already UseIncluded
Word and Outlook: Polished Drafts on the First Try
Applies layered prompting techniques to produce publication-ready documents and emails without multiple revision rounds.
- 2.1Drafting Professional Documents in Word With a Single PromptIncluded
- 2.2Tone, Voice, and Style: Making Copilot Sound Like YouIncluded
- 2.3High-Stakes Emails: Prompting Outlook Copilot for Clarity and ImpactIncluded
- 2.4Iterative Refinement: Chain-of-Thought Prompting for Longer DocumentsIncluded
Excel: Data Analysis and Formulas Without the Manual Work
Unlocks Copilot in Excel to surface trends, answer data questions, and generate formulas through natural-language prompts alone.
- 3.1Asking the Right Data Questions: Natural-Language Analysis in ExcelIncluded
- 3.2Generating Formulas and Calculated Columns on DemandIncluded
- 3.3Visualizations and Highlights: Prompting Copilot to Spot What MattersIncluded
- 3.4Combining Data Prompts: From Raw Table to Executive SummaryIncluded
Teams and Meetings: Extracting Every Actionable Insight
Trains you to direct Copilot in Teams so no action item, decision, or key insight is ever lost after a meeting.
- 4.1Meeting Recap Prompts That Actually Capture DecisionsIncluded
- 4.2Action-Item Extraction: Prompting for Who, What, and WhenIncluded
- 4.3Deep-Dive Queries: Asking Follow-Up Questions on Any TranscriptIncluded
- 4.4Turning Meeting Outputs Into Next-Step DocumentsIncluded
Reusable Prompt Templates: Building Your Personal Prompt Library
Systematizes your best prompts into a portable, reusable library that cuts setup time for every recurring task.
- 5.1Identifying Your High-ROI Repetitive TasksIncluded
- 5.2Building Templates for Reports, Proposals, and Status UpdatesIncluded
- 5.3Email and Meeting Summary Templates That Adapt to Any SituationIncluded
- 5.4Organizing and Sharing Your Prompt Library With Your TeamIncluded
Output Quality and Trust: Auditing, Refining, and Owning Every Deliverable
Gives you a confident, repeatable process for catching errors, correcting hallucinations, and ensuring every Copilot output truly represents you.
- 6.1Understanding Hallucinations: Why Copilot Gets Things Wrong and How to Spot ItIncluded
- 6.2The Three-Pass Review: A Practical Audit Framework for Copilot OutputIncluded
- 6.3Refining With Follow-Up Prompts Instead of Manual EditsIncluded
- 6.4Putting It All Together: Prompting a Full Work Product From Brief to Final DraftIncluded
Who it's for
Is this you?
Executive Assistants
Master prompt templates for meeting summaries, executive emails, and recurring reports so every deliverable is polished before it lands on anyone's desk.
Project Managers
Extract action items, owners, and deadlines from any Teams meeting and turn them into next-step documents without a single manual note.
Office Professionals
Stop rewriting Copilot's mediocre drafts and start getting Word and Outlook output that actually sounds like you — on the first try.
Data-Curious Analysts
Use natural-language prompts to surface trends, generate formulas, and go from raw Excel table to executive summary without touching a function manually.
Team Leads and Managers
Build a shared prompt library your whole team can use, so productivity gains aren't siloed — they scale across every person you work with.
Knowledge Workers Going Deeper
Already past the basics and ready for professional-grade techniques like chain-of-thought prompting and output auditing that make your Copilot use genuinely reliable.
Questions
Frequently asked
Your teacher
A note from your teacher
Dawn Olson
If you're reading this, you're probably somewhere I recognize: you have Copilot, you've used it a few times, and the results have been… fine. Sometimes good. Sometimes a total rewrite. You're not sure what separates the prompts that work from the ones that don't, and you don't have time to experiment your way to an answer.
I built this course because that gap — between having the tool and actually getting value from it — is entirely closeable. It just requires understanding a few things about how Copilot actually processes what you type, and then applying that understanding with some structure. Once you have that structure, the results change fast.
What we cover in Copilot Pro isn't theory. It's the practical stuff: how to frame a prompt so Copilot knows exactly what role it's playing, who the audience is, what constraints it's working within, and what "good output" looks like for your specific task. We go deep on the apps that eat up most of your working week — Word, Outlook, Excel, Teams — and we don't leave until you've got a workflow that actually sticks.
The thing I want you to walk away with most isn't any single technique. It's confidence. Confidence to look at a Copilot output and know immediately whether it's right, how to fix it without starting over, and how to prompt differently next time so you don't have to fix it at all. That's the shift from casual user to power operator — and it's a smaller jump than you think.
This course is taught in plain business English. No jargon, no fluff, no "let's circle back on the synergies." Just clear, collegial walkthroughs of techniques that work in the real work you're already doing. Come as you are. Leave sharper.
— Dawn Olson
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- 6 modules, 25 lessons
- AI-adaptive lessons tuned to your level
- Quizzes & checkpoints to lock in progress
- Your own AI learning coach
- Learn on any device, at your pace
- Full access for as long as you're subscribed